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  Robot wouldnt go out from charging dock room

  My roborock s5max wouldn't go out from the room where jt is charging. Said couldn't reach a specified room. I tried deleting the old map and did a ne…

  Dvnish 08/30/2020      11:35 584 1 0 0 points
• Comments1
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  Roborock App for Roborock S5 Max Mopping Only Mode Not Available

  I can't seem to find the option to use mopping without vacuuming on the Roborock app. Is there no such thing as mop only with the Roborock S5 Max?

  Dickson 08/30/2020      07:56 1K 1 0 0 points
• Comments3
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  Scheduled Cleaning not working when not at home

  Hi there! I am a new user and have a Roborock S6 pure. I set up scheduled cleaning for when I am not home, but received this error message on my mobi…

  jaimeoy 08/23/2020      08:04 1.9K 3 0 0 points
• Comments1
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  Changing location

  I have an s4 works great, but i try to move it from the 2 nd floor to the 1st floor and after 4 tries it is still lost looking for the layout of the …

  John 08/29/2020      17:56 283 1 0 0 points
• Comments2
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  Roborock s5 turns itself off

  I have the roborock s5 max just for few days. I have updated the firmware and only use the roborock app. The trouble is that I scheduled it for clea…

  Dekay99 08/29/2020      07:33 961 2 0 0 points
• Comments4
  Views533
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  Unevenly cleaning

  Why does the robot travel so unevenly? And in the same places several times? https://forum.roborock.com/uploads/449/W1CIACCO3HYX.jpg

  Caroline 08/03/2020      19:14 533 4 0 0 points
• Comments1
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  S5Max Identifying wrong room

  Hello, I recently purchased an S5Max and had it map my entire house. I have a sunken living room (about 5-6 inches down). During the first mapping ru…

  kg123 08/27/2020      02:22 1.7K 1 1 1 point
• Comments2
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  Erratic behavior!

  I have owned my S4 for 6 months now with no problems till now. For some reason I always get the code that the robot is blocked when it isn't. Now it …

  MrBuster 08/27/2020      14:05 1.2K 2 0 0 points
• Comments1
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  Need MSDS for Roborock S6 to send to Australia

  Hi Roborock, I am sending this roborock to my brother in Australia and FedEx courier is asking for MSDS. Can you please provide? Thank you,

  leelam 08/25/2020      09:14 335 1 0 0 points
• Comments3
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  Google Home Roborock

  Hi! I see Roborock in the Google home.devices but when I add it and log in, nothing happens.. it just returns to the Google home screen but didn't do…

  Roby 08/24/2020      20:56 333 3 0 0 points
• Comments1
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  E1 error code and replacement motor

  I am getting the E1 code and have done trouble shooting on the motor and it appears to be DEAD! I have only owned this vac since June 2020 less than…

  Billshideler 08/24/2020      15:20 334 1 0 0 points
• Comments4
  Views233
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  Roborock S5 Max unable to get loose grass, help

  https://www.youtube.com/watch?v=_0YpvsBh0bo&feature=youtu.be Got any suggestion ? I'll have to return it if this is the best it can do. THANKS ! …

  Webmichael 08/22/2020      19:44 233 4 0 0 points
• Comments4
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  problem with my roborock

  Hello! I need to find out what to do with my Roborock s5, I have being using it for around 3 months and It has being working always great , Two days…

  LGR 03/17/2020      22:49 2.6K 4 0 0 points
• Comments4
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  Differing cleaning patterns

  I have attached a map showing an unusual pattern of cleaning in 2 rooms - the orange room on the right and the blu room at the bottom. The number of …

  Vander 08/23/2020      21:32 616 4 0 0 points
• Comments6
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  Can't set a timer for room?

  How do I set a timer for one room? This option was available before, but now I can't find it. When I set the timer, it is always Full-cleanup. Thank…

  Danijel 07/08/2020      10:49 497 6 1 1 point