Roborock forum

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  [S6 MaxV] Map grey areas

  I'm using the (absolutely necessary) multi-floor feature with the S6 MaxV on latest firmware. When I save the map and the robot later detects new are…

  ProudUserOfS6MaxV 12/28/2021      13:45 627 1 0 0 points
• Comments0
  Views160
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  Suggestions

  [S6 MaxV] Preserve settings upon device swap

  Please make it possible to keep all settings, maps etc. upon a device swap (same model). E.g. backup settings with the app before the swap, then impo…

  ProudUserOfS6MaxV 12/28/2021      14:41 160 0 2 2 points
• Comments0
  Views441
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  Suggestions

  [S6 MaxV] Wi-Fi coverage heat map

  Since the robot uses Wi-Fi all the time and moves to everywhere in the house, wouldn't it be brilliant if it could show Wi-Fi coverage (signal qualit…

  ProudUserOfS6MaxV 12/28/2021      14:13 441 0 1 1 point
• Comments1
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  S7 Error 2 bumper stuck

  Dear RR support, I just had my S7 for a day and I am getting “Error 2” bumper stuck message repeatedly. How can I resolve this issue? I have tapped t…

  Soonlee 12/26/2021      10:37 1.3K 1 0 0 points
• Comments6
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  Issues with Roborock S7 after update - robot offline

  Hello, I updated to the latest firmware today and since then am not able to make the robot work. The update went ok, robot announced that the firmwa…

  kothor 10/22/2021      09:19 2.5K 6 1 1 point
• Comments3
  Views326
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  Temporary disable invisible wall/no-go zones/no-mop zones?

  My 1st flour map has no-go zones and invisible walls. Sometimes I clear the whole 1st flour, there are no more "dangerous" things around, a…

  GulbadinNaib 11/16/2021      08:27 326 3 0 0 points
• Comments1
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  Unit won't charge

  I am having issues with my Roborock5. The dock light is on but the unit itself will not charge or turn on. I've tried to hold the power button and…

  Gary 12/23/2021      12:25 944 1 0 0 points
• Comments1
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  Mop feature not showing neither in the Roborock app nor in the xiaomi home app

  Mop feature not showing neither in the Roborock app nor in the xiaomi home app. I have updated both apps but still nothing happens. I have a roborock…

  Bbym 12/22/2021      08:11 167 1 0 0 points
• Comments1
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  S5 Max navigation bad when using with mop

  Hi, I recently bought an S5 Max which does a good job when run without the mopping attachment. It seldom gets stuck and is able to navigate pretty we…

  Mohit 12/22/2021      03:45 494 1 0 0 points
• Comments11
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  My S5 Max avoided parts on the map without any obstacle?

  This has only occurred recently after I've been using the device for more than a year. At some zones on the map, my S5 Max seemed to be thinking, it …

  AdamZampa 11/15/2021      17:15 888 11 3 3 points
• Comments5
  Views291
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  S4 Max won't go beyond a point in the house

  See attached screenshot. The entire map created by roborock stops along a vertical line on the right hand side across the entire house. There are are…

  Dan Jones 12/11/2021      21:51 291 5 0 0 points
• Comments10
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  Roborock s5 max not connecting to the network

  Hi, i have been having a problem with my s5max. It doesnt want to let me connect to the network. I tried both the roborock and mi home apps. It still…

  mel 10/29/2020      14:29 12.6K + 10 0 0 points
• Comments3
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  HEPA Filter Roborock S7

  Hi, as far as i understand, the filters integrated in the roborock s7 are E11 filters. Is this correct? Is there any way to buy higher grad filters …

  kevinkoller 12/13/2021      20:28 943 3 0 0 points
• Comments1
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  Power settings

  What are the power settings best for? For example which would be better for hard wood floors vs carpeting?

  Gary J 12/09/2021      20:04 232 1 0 0 points
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  S5 max no water trials after troubleshooting

  Has been using s5 max for over a year. Suddenly the water not coming out anymore. Tried to troubleshoot the water outlet. There is no water trails sh…

  Lwwen 12/12/2021      04:01 967 1 0 0 points