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  Device Offline, July 2020

  Help please! Reinstalled the app. Did not work. Signed up another account as Singapore. Did not work. Model : roborock.vacuum.s5e, Serial number : R0…

  Jerry 07/18/2020      00:57 560 6 0 0 points
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  Cliff sensor broken

  One of my S5 max cliff sensor has a split in the plastic clear cover. Is it possible to buy/fit a replacement or is it the whole sensor that needs re…

  Vander 03/17/2021      17:42 558 1 0 0 points
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  activation Remote Viewing don't work.... please help me

  hi everybady, I just finished configuring my new S7MaxV ultra robot but one thing still doesn't work, the activaiton remvote viewing. I press and hol…

  Basel1 12/04/2022      15:33 557 2 0 0 points
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  Roborock s5 max at Gearbest

  When I read about the impressive roborock s5 max and went ahead and tried to buy one. On this website there were only two places to buy it from, AliE…

  Clearconfuse 12/12/2019      21:36 556 5 0 0 points
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  Where are firmeware updates release notes?

  Hi, I just updated my S6 (to v 3.5.8_2516). Where can I find the release notes? Regards,

  Bob 11/13/2020      08:15 556 1 0 0 points
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  When returning to the dock it will not empty the dust bin.

  I have an S7 Max Ultra, when completing a Vac & Mop cycle, it will not empty the dust bin. The Vacuum bag is not full and I have insured that th…

  Eddy 10/26/2022      17:41 555 1 0 0 points
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  Side Brush ALWAYS Spinning even when docked and everything else is off

  I heard this might be a transistor that has failed. Looking for repair options, schematics, etc... Please advise. Thank you. Roborock S7 Vacuum

  Alex 02/26/2022      22:09 554 1 0 0 points
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  Incomplete Rooms

  https://forum.roborock.com/uploads/916/OAN5FL28AMTP.jpg https://forum.roborock.com/uploads/748/XI09UYZB0KUF.jpg Hi. I have a S6 Pure cleaner in offic…

  Qala 11/19/2020      18:38 551 3 0 0 points
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  Differing cleaning patterns

  I have attached a map showing an unusual pattern of cleaning in 2 rooms - the orange room on the right and the blu room at the bottom. The number of …

  Vander 08/23/2020      21:32 550 4 0 0 points
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  S5 Max Roborock app keeps shutting down Map page

  Just received S5 Max yesterday and having a nightmare trying to use the Roborock app. When opening 'Enter Robot' it consistently keeps shutting that …

  Perce 02/14/2020      08:11 549 3 0 0 points
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  Roborock S6 refuses to connect to app (but is definitely connected to wifi)

  Hey all. I've got my roborock S6 unable to connect to any app. I follow the instructions etc, and the app has no problems connecting to the robot an…

  Paul 02/22/2021      09:45 548 3 0 0 points
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  wash with Roborock S50: best mix and solve problem exiting water

  Hi to all! I have 2x Roborock S50. I want to know your custum mix for washing! I try both water and detergent but I never found a very best-mix! What…

  holyhope 11/23/2022      12:30 546 1 0 0 points
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  ERROR 14 ON S6 MAXV

  I KEEP GETTING ERROR 14 ON MY S6 MAXV WHAT DO I NEED TO DO?

  LUZ 02/01/2022      18:31 546 1 0 0 points
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  Zone cleaning in S5

  Hi, I have 2 queries In the absence of selective room cleaning, I am trying to do zone cleaning. If I create multiple zones to clean (I guess maximum…

  Saleem 02/10/2020      11:07 546 4 0 0 points
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  Loading Map - Network Slow. Please Wait

  As of 10/23/2024 around 9:30am PST I noticed the maps aren't loading on either of my Roborock Q Revo's. Anyone else having this issue?

  Axsdenied 10/23/2023      16:53 544 1 0 0 points